There may be delays in shipping due to Covid-19. Please keep this in mind when choosing your shipping option.

Refund Policy

REFUND POLICY 

Please choose your Pia Designs pieces carefully.  Ensure you read the product description and details before purchasing.  A refund will not be issued for change of mind.  For items that are faulty or damaged during transit, please contact Pia Designs within 7 days of receiving the product.  A refund or replacement will be at the makers' discretion, however please keep in mind I want you to be absolutely happy with your product.

Handmade is just that - hand made.  There may be minor blemishes, marks or bubbles.  I do my absolute best to have the pieces available to you in the best condition as possible - I am a perfectionist when it comes to selling my wares to you.

On the occasion I sell seconds pieces, a photo of the issue will be included in the listing.  Refunds will not be issued on seconds pieces.