Refund Policy


Please choose your Pia Designs pieces carefully.  Ensure you read the product description and details before purchasing.  A refund will not be issued for change of mind.  For items that are faulty or damaged during transit, please contact Pia Designs within 7 days of receiving the product.  A refund or replacement will be at the makers' discretion, however please keep in mind I want you to be absolutely happy with your product.

Handmade is just that - hand made.  There may be minor blemishes, marks or bubbles.  I do my absolute best to have the pieces available to you in the best condition as possible - I am a perfectionist when it comes to selling my wares to you.

On the occasion I sell seconds pieces, a photo of the issue will be included in the listing.  Refunds will not be issued on seconds pieces.